Airline
Ticket Discounts: Help/Customer Service
Questions & Answers
Who
is Airline Tickets Deals?
Thank
you for your interest in Airline Ticket Deals
USA.
Airline Ticket Discounts main office is located
in Los Angeles, California. We are a seller of
consolidator air tickets, discount hotels, and
car rental serving the online community. Our mission
is to provide exceptional air ticket discounts
for both leisure and business travelers, as well
as the quickest, easiest and most convenient way
to book discount travel. Airline Ticket Discounts USA
guarantees low prices and secure online reservations...
What
if I need to fly last-minute?
If you need to fly last-minute be sure to check
out Airline
Ticket Discounts
for an up-to-the-minute list of all the weekly
travel deals from the airlines. Often low-cost
carriers do not require advanced ticket purchase
or Saturday night stayover, making this choice
far more economical for last-minute travel. Reservations
within 7 days of departure cannot be made from
the Airline
Ticket Discounts
website. Please check with the individual airlines
for booking.
Once
I purchase a ticket from Airline Ticket Discounts, when can I expect to receive it?
Paper tickets will be printed within 2-3 business
days, (within 3-6 days during peak travel season).
Paper tickets will be sent via FedEx 2-3 day delivery
service. If you have purchased a regular (paper)
ticket and are flying internationally, you will
be confirmed on your flight once we charge your
credit card. In the meantime, your paper ticket
will be printed and sent to you via FedEx 2-3
day service. Upon special request we will gladly
ship your paper tickets via FedEx Next Day Air
for an additional $25.00 USD. Our reservation
offices are open Monday through Friday from 9:00am
to 6:00pm Pacific Time. Tickets purchased over
the weekend will be printed Monday morning, (processing
time may vary during peak travel season: March
-thru- July). Please keep this in mind when estimating
the date that your travel documents will arrive.
Can
I use my frequent flyer miles for purchases through
Airline
Ticket Discounts?
On Airline
Ticket Discounts
you CANNOT redeem frequent flyer miles, vouchers,
airscript or discount coupons. In most cases you
need to book directly with the airlines themselves
to take advantage of these programs.
Do
I get Frequent Flyer miles when I book a flight
on Airline
Ticket Discounts?
You may have your flight miles credited to your
Frequent Flyer account by presenting your account
information at the check-in counter any time prior
to the departure of your flight.
If
I live outside of the United States, can I purchase
my airline tickets through Airline Ticket Discounts?
Airline
Ticket Discounts
can only sell airline tickets to United States
residents. We are working on systems that will
allow us to offer our services globally.
Can
I use Airline
Ticket Discounts
for around-the-world ticketing?
Yes! High Adventure Travel provides an online
service for planning complex, multi-country air
travel itineraries. If you plan to visit three
separate continents OR if you want to visit a
minimum of five cities abroad during one trip,
this is your best bet.
What
if I get bumped, lose my luggage or have a problem
with the airlines?
For any any rules or regulations associated with
a particular airline, please contact the airline
in questions for an explanations of all airline
policies. Click here for airline contact
phone directory.
Each
airline has different polices regarding lost luggage,
getting bumped, delayed flights, and schedule
changes.
What
should I know before traveling to an international
destination?
International
travel may require the need for valid travel documents
such as: passport, visa, re-entry permit, health
certificate, inoculation record, a ticket for
the return journey or continuance of your trip,
or ANY combination thereof. The responsibility
for the proper documentation rests with the individual
passengers, not Airline Ticket Discounts. Concerns
about the required travel documents may be resolved
by contacting the appropriate consulate or embassy.
I
found a cheaper fare on another travel site. Why?
When a traveler requests a specific flight, many
online sites display the lowest prices listed
by the airline for that flight. Often there are
no seats available at that price. Travelers will
do a quick comparison shop for fares believing
they have found a great bargain. However, it isn't
until attempting to purchase the low fare they
are notified there are no seats available at the
price they originally saw published online.
Can
I book an unaccompanied minor through Airline
Ticket Discounts?
Unaccompanied
minors (1-11 years old) do not qualify for a child
discount ticket, and generally are only allowed
to travel alone if they purchase an adult ticket.
Note- Certain airlines will not allow anyone under
16 years old to travel alone on a consolidator
air ticket. Contact us/or the airline for details.
Do
I need to register before I shop for airline tickets?
There is no need to register or create an account
to search for fares on this site. Should you decide
to make a purchase, you will be required to fill
in a short form containing the information that
is needed to complete and process your reservation.
All information is conducted through a secure
server, so you can feel safe when entering your
personal information. Should you decide to have
your personal information stored with us, it will
only be used to speed future reservations and
NOT for any other marketing or sales purposes.
What
should I know before I buy an airline ticket from
Airline Ticket Discounts?
Airline Ticket Discounts accepts VISA, American
Express, Discover, and MasterCard credit cards.
ALL payments must be in US dollars. In order to
ensure delivery of your tickets prior to your
departure, we cannot accept bookings for travel
within 5 business days of your departure date.
To receive special low prices, certain restrictions
are attached to discounted domestic reservations.
Once discounted domestic reservations have been
made and you have provided payment to us, your
reservation CANNOT be changed and is completely
NON-REFUNDABLE.
International consolidator tickets are also an
excellent value, but please keep in mind that
with the low prices there are also a number restrictions.
Once international reservations have been made
and you have provided payment to us, YOUR RESERVATION
CANNOT BE CHANGED without large penalties (usually
$100 - $300 or more dependent upon the airline).
Additionally, INTERNATIONAL CONSOLIDATOR TICKETS
ARE SOMETIMES NON-REFUNDABLE.
ALL
INTERNATIONAL AIR TICKET CANCELLATIONS ARE SUBJECT
TO A PROCESSING FEE OF $16.00 - $20.00 usd PER
PERSON IN ADDITION TO THE AIRLINE CANCELLATION
FEES, NO EXCEPTIONS. Please read the listed restrictions
prior to clicking the "Confirm Reservations"
buttion. (Does not apply if tickets are Non-Refundable).
Beginning
with the first scheduled day of travel, your tickets
are completely non-refundable and non-changeable,
(unless stated otherwise in the air ticket restrictions
given at the time of booking). Any schedule changes
must be made before the original departure date.
To ensure credit card security, all reservations
must be made in the EXACT name of the person traveling
- nicknames cannot be used. For international
travel, the name on the reservation must be EXACTLY
as it appears on the traveler`s passport. Tickets
can ONLY be shipped to the billing address of
the credit card holder on whose card the ticket
was purchased. This is done as a security precaution
for our customers. Airline Ticket Deals has established
these procedures to prevent credit card fraud
and protect our customers. All paper tickets will
be shipped to domestic (48 US) addresses via FedEx
2-3Day delivery for a fee of $10.00. Upon special
request, tickets can be sent FedEx overnight for
an additional fee of $25.00 USD.
How
do I book an airline ticket using Airline Ticket
Discounts?
Simply enter your departure and arrival information
in the consolidator air ticket form. Airline Ticket
Discounts performs a comprehensive search of the
fares and displays all flight options. Rest assured
that there is a seat waiting for you aboard the
plane. Flights are only booked and confirmed once
you have been issued a confirmation number.
How
do I know what restrictions apply to the ticket
that I want to buy?
Once you have decided on a flight, all restrictions
associated with that particular ticket are displayed
before you complete your purchase. WE STRONGLY
SUGGEST that you read through all of the restrictions.
If the ticket you wish to purchase is restricted,
you are entering into a binding contract. Other
flights may cost more, but they will allow you
more freedom and flexibility if you need to change
your travel plans. It is important to consider
all consequences before you purchase a cheaper
ticket with restrictions.
Airline
Ticket Customer Service:
International
Airline Ticket Customer Service.
For
general or urgent inquiries. CLICK HERE-Contact Us
.
I
need information regarding obtaining a passport?
For information regarding passports please refer
to our general passport information page:
Click
Here For General Passport Information.
Thank you
for choosing Airline Ticket Discounts
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