Airline Ticket Discounts: HELP/Customer Service Information
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Airline Ticket Discounts: Help/Customer Service
Questions & Answers

Who is Airline Tickets Deals?
Thank you for your interest in Airline Ticket Deals USA.

Airline Ticket Discounts main office is located in Los Angeles, California. We are a seller of consolidator air tickets, discount hotels, and car rental serving the online community. Our mission is to provide exceptional air ticket discounts for both leisure and business travelers, as well as the quickest, easiest and most convenient way to book discount travel
. Airline Ticket Discounts USA guarantees low prices and secure online reservations...


What if I need to fly last-minute?
If you need to fly last-minute be sure to check out
Airline Ticket Discounts for an up-to-the-minute list of all the weekly travel deals from the airlines. Often low-cost carriers do not require advanced ticket purchase or Saturday night stayover, making this choice far more economical for last-minute travel. Reservations within 7 days of departure cannot be made from the Airline Ticket Discounts website. Please check with the individual airlines for booking.


Once I purchase a ticket from Airline Ticket Discounts, when can I expect to receive it?
Paper tickets will be printed within 2-3 business days, (within 3-6 days during peak travel season). Paper tickets will be sent via FedEx 2-3 day delivery service. If you have purchased a regular (paper) ticket and are flying internationally, you will be confirmed on your flight once we charge your credit card. In the meantime, your paper ticket will be printed and sent to you via FedEx 2-3 day service. Upon special request we will gladly ship your paper tickets via FedEx Next Day Air for an additional $25.00 USD. Our reservation offices are open Monday through Friday from 9:00am to 6:00pm Pacific Time. Tickets purchased over the weekend will be printed Monday morning, (processing time may vary during peak travel season: March -thru- July). Please keep this in mind when estimating the date that your travel documents will arrive.


Can I use my frequent flyer miles for purchases through Airline Ticket Discounts?
On
Airline Ticket Discounts you CANNOT redeem frequent flyer miles, vouchers, airscript or discount coupons. In most cases you need to book directly with the airlines themselves to take advantage of these programs.


Do I get Frequent Flyer miles when I book a flight on Airline Ticket Discounts?
You may have your flight miles credited to your Frequent Flyer account by presenting your account information at the check-in counter any time prior to the departure of your flight.


If I live outside of the United States, can I purchase my airline tickets through Airline Ticket Discounts?
Airline Ticket Discounts can only sell airline tickets to United States residents. We are working on systems that will allow us to offer our services globally.


Can I use Airline Ticket Discounts for around-the-world ticketing?
Yes! High Adventure Travel provides an online service for planning complex, multi-country air travel itineraries. If you plan to visit three separate continents OR if you want to visit a minimum of five cities abroad during one trip, this is your best bet.


What if I get bumped, lose my luggage or have a problem with the airlines?
For any any rules or regulations associated with a particular airline, please contact the airline in questions for an explanations of all airline policies.
Click here for airline contact phone directory.
Each airline has different polices regarding lost luggage, getting bumped, delayed flights, and schedule changes.


What should I know before traveling to an international destination?
International travel may require the need for valid travel documents such as: passport, visa, re-entry permit, health certificate, inoculation record, a ticket for the return journey or continuance of your trip, or ANY combination thereof. The responsibility for the proper documentation rests with the individual passengers, not Airline Ticket Discounts. Concerns about the required travel documents may be resolved by contacting the appropriate consulate or embassy.


I found a cheaper fare on another travel site. Why?
When a traveler requests a specific flight, many online sites display the lowest prices listed by the airline for that flight. Often there are no seats available at that price. Travelers will do a quick comparison shop for fares believing they have found a great bargain. However, it isn't until attempting to purchase the low fare they are notified there are no seats available at the price they originally saw published online.


Can I book an unaccompanied minor through Airline Ticket Discounts?
Unaccompanied minors (1-11 years old) do not qualify for a child discount ticket, and generally are only allowed to travel alone if they purchase an adult ticket. Note- Certain airlines will not allow anyone under 16 years old to travel alone on a consolidator air ticket. Contact us/or the airline for details.


Do I need to register before I shop for airline tickets?
There is no need to register or create an account to search for fares on this site. Should you decide to make a purchase, you will be required to fill in a short form containing the information that is needed to complete and process your reservation. All information is conducted through a secure server, so you can feel safe when entering your personal information. Should you decide to have your personal information stored with us, it will only be used to speed future reservations and NOT for any other marketing or sales purposes.


What should I know before I buy an airline ticket from Airline Ticket Discounts?
Airline Ticket Discounts accepts VISA, American Express, Discover, and MasterCard credit cards. ALL payments must be in US dollars. In order to ensure delivery of your tickets prior to your departure, we cannot accept bookings for travel within 5 business days of your departure date. To receive special low prices, certain restrictions are attached to discounted domestic reservations. Once discounted domestic reservations have been made and you have provided payment to us, your reservation CANNOT be changed and is completely NON-REFUNDABLE.
International consolidator tickets are also an excellent value, but please keep in mind that with the low prices there are also a number restrictions. Once international reservations have been made and you have provided payment to us, YOUR RESERVATION CANNOT BE CHANGED without large penalties (usually $100 - $300 or more dependent upon the airline). Additionally, INTERNATIONAL CONSOLIDATOR TICKETS ARE SOMETIMES NON-REFUNDABLE.

ALL INTERNATIONAL AIR TICKET CANCELLATIONS ARE SUBJECT TO A PROCESSING FEE OF $16.00 - $20.00 usd PER PERSON IN ADDITION TO THE AIRLINE CANCELLATION FEES, NO EXCEPTIONS. Please read the listed restrictions prior to clicking the "Confirm Reservations" buttion. (Does not apply if tickets are Non-Refundable).
Beginning with the first scheduled day of travel, your tickets are completely non-refundable and non-changeable, (unless stated otherwise in the air ticket restrictions given at the time of booking). Any schedule changes must be made before the original departure date. To ensure credit card security, all reservations must be made in the EXACT name of the person traveling - nicknames cannot be used. For international travel, the name on the reservation must be EXACTLY as it appears on the traveler`s passport. Tickets can ONLY be shipped to the billing address of the credit card holder on whose card the ticket was purchased. This is done as a security precaution for our customers. Airline Ticket Deals has established these procedures to prevent credit card fraud and protect our customers. All paper tickets will be shipped to domestic (48 US) addresses via FedEx 2-3Day delivery for a fee of $10.00. Upon special request, tickets can be sent FedEx overnight for an additional fee of $25.00 USD.


How do I book an airline ticket using Airline Ticket Discounts?
Simply enter your departure and arrival information in the consolidator air ticket form. Airline Ticket Discounts performs a comprehensive search of the fares and displays all flight options. Rest assured that there is a seat waiting for you aboard the plane. Flights are only booked and confirmed once you have been issued a confirmation number.


How do I know what restrictions apply to the ticket that I want to buy?
Once you have decided on a flight, all restrictions associated with that particular ticket are displayed before you complete your purchase. WE STRONGLY SUGGEST that you read through all of the restrictions. If the ticket you wish to purchase is restricted, you are entering into a binding contract. Other flights may cost more, but they will allow you more freedom and flexibility if you need to change your travel plans. It is important to consider all consequences before you purchase a cheaper ticket with restrictions.


Airline Ticket Customer Service:
International Airline Ticket Customer Service.
For general or urgent inquiries. CLICK HERE-Contact Us
.


I need information regarding obtaining a passport?
For information regarding passports please refer to our general passport information page:
Click Here For General Passport Information.


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Offering Major Regularly Scheduled Airlines
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Airline Ticket Discounts is a Los Angeles based air ticket retailer, established in 1995. We are a provider of U.S domestic air tickets, international consolidator airfares, and Multi-Destination airline tickets. Airline Ticket Discounts is committed to offering the lowest fares to Europe, Asia, Africa, North and South America, and Australia. Your journey begins here! Simply submit your request for a fare quote today.